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Been TRYING FOR MONTHS to purchase an extended warranty. NO ONE at Acer can help, not chat or sales

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My laptop is only under warranty for a few more days.

 

I have tried several times over the past few months to purchase an extended warranty, to no avail.

 

1. Support can't help. I even included a summary when I sent in my laptop for repair this past month and mentioned the laptop's problems.  On the same letter inside with my laptop I asked to PLEASE HELP ME BUY AN EXTENDED WARRANTY. I just received an email that my laptop is fixed and being returned but NO OFFER TO BUY AN EXTENDED WARRANTY!

 

2. Chat people refer me to Sales.

3. Sales people bring my system's info up on their computer system and apparently can't access it in order to sell me an extended warranty??

Or, at other times, sales people say THEIR SYSTEM IS DOWN, PLEASE TRY BACK as they can't access that function [to buy an extended warranty].

 

I guess I SHOULD HAVE bought it within the first month or two I owned it, when I COULD ACCESS the purchase page for extended warranties.

 

This really bites.  I have owned several computers under the Acer family's name, Acer, GW and eMachine.

 

This LACK of being able to buy an extended warranty is REALLY making me think to look elsewhere, especially as Black Friday is kicking off this week throughout the USA.

 

Maybe I should just use this recently repired acer laptop under it has some hardware issue, 

BUT BUY A DIFFERENT BRAND during this BF sales week.

 


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