Hi I have an Aspire V3 laptop running windows 8.1 and had to order the recovery disks from Acer. I went to install the disks and everything went fine till I got to the last disk. I get the cmd box pop up at the top saying X:RYTOOLS\napp9.exe it goes through the export and inport process the cmd box dissapears and restoring system goes to 100% but the updating system stays on 1% I have left it for 10 hours but nothing happens. I have tried and new hard drive, using a external dvd/cd player and replaced the ram but still the same. However if I install Windows 8.1 using a Microsoft disk everything will load and the laptop works fine but obviously there is no coa on the laptop. I contacted acer and they said there must be a problem with the disks they sent so they send a new set but I get the same problem with the new disks. I could'nt boot from the original recovery partition as it was damaged. Any ideas Thanks
↧