Hello everyone,
I recently bought an Acer Aspire VX15 about a week ago. I have since had the problem that it would randomly crash when used in battery mode. As long as it is connected to a power outlet everything is working fine. Once used with battery only though it will crash on me sooner or later.
I have tried linking it to a certain program or activity but to no avail. It seems to run longer when only using my browser and nothing else, but eventually it will crash too. If I start Steam it usually crashes after a minute or two. The battery was fully charged while I was testing this. I also tried resetting the battery already as well as checking if all my drivers were up to date. I thought it might be overheating but I can feel no excess heat anywhere on the laptop, as it is only a few days old I don't think blocked cooling vents or fans should be a problem either as I keep it very clean. Another thing I checked was wether it would behave differently if I only use programs off the SSD instead of the HDD but that didn't change anything either.
These are the exact specs:
Model VX5-591G-52RU
i5-7300HQ
GeForce GTX 1050
256 GB SSD + 1 TB HDD
8 GB RAM
Windows 10 Home
I really hope someone can give me a hint here as I kind of tried everything I could come up with.
